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近日，經過開(kai)發、測試與上線運行，國家能源集團所屬中國神華能源公(gong)司成功應用RPA機器(qi)人（Robotic Process Automation）替代(dai)人工進行公(gong)文處(chu)(chu)理(li)，實現了公(gong)文自動化流轉，標志(zhi)著公(gong)文處(chu)(chu)理(li)智能化初(chu)步實現。

中國(guo)神華(hua)能(neng)(neng)(neng)源(yuan)公(gong)(gong)司是國(guo)家能(neng)(neng)(neng)源(yuan)集團(tuan)唯一(yi)一(yi)家A+H股上(shang)(shang)(shang)市公(gong)(gong)司，是全(quan)球領(ling)先的(de)以煤(mei)炭為基礎的(de)綜合(he)(he)能(neng)(neng)(neng)源(yuan)上(shang)(shang)(shang)市公(gong)(gong)司，資產(chan)分布廣，產(chan)業(ye)板塊多，業(ye)務種類(lei)復雜，兼(jian)具滿(man)足上(shang)(shang)(shang)市公(gong)(gong)司合(he)(he)規性要(yao)求，同(tong)時(shi)其公(gong)(gong)文(wen)(wen)處理(li)工(gong)作(zuo)量大、質量要(yao)求高。為有效(xiao)降低公(gong)(gong)文(wen)(wen)處理(li)工(gong)作(zuo)人(ren)員的(de)勞動強(qiang)度，提高公(gong)(gong)文(wen)(wen)處理(li)效(xiao)率和(he)公(gong)(gong)文(wen)(wen)準確率，中國(guo)神華(hua)能(neng)(neng)(neng)源(yuan)公(gong)(gong)司大膽開(kai)拓，銳(rui)意創新，在(zai)全(quan)面系統梳理(li)文(wen)(wen)書工(gong)作(zuo)內容(rong)、總(zong)結公(gong)(gong)文(wen)(wen)處理(li)規律和(he)特(te)點基礎上(shang)(shang)(shang)，提出(chu)辦公(gong)(gong)智能(neng)(neng)(neng)化需求，創造性探索使(shi)用RPA機(ji)器人(ren)替代人(ren)工(gong)處理(li)公(gong)(gong)文(wen)(wen)。經過開(kai)發(fa)與測試(shi)，中國(guo)神華(hua)公(gong)(gong)文(wen)(wen)處理(li)RPA機(ji)器人(ren)陸續(xu)完成上(shang)(shang)(shang)線及(ji)運行(xing)調試(shi)，實現了(le)發(fa)文(wen)(wen)、收文(wen)(wen)、郵件和(he)網(wang)(wang)頁收文(wen)(wen)登記(ji)及(ji)發(fa)文(wen)(wen)蓋章等(deng)的(de)自動化處理(li)。上(shang)(shang)(shang)線5個(ge)月以來(lai)，RPA機(ji)器人(ren)累計完成發(fa)文(wen)(wen)2100余(yu)條(tiao)（含登記(ji)、蓋章和(he)發(fa)送）、收文(wen)(wen)1600余(yu)條(tiao)、郵件收文(wen)(wen)登記(ji)50余(yu)條(tiao)和(he)網(wang)(wang)頁收文(wen)(wen)登記(ji)150余(yu)條(tiao)，節省(sheng)人(ren)工(gong)時(shi)間超過500小時(shi)。

據了解，定制化開發的RPA機(ji)器人可實現24小時全天(tian)候(hou)無間隙工(gong)(gong)作(zuo)，準確及時高效(xiao)地執(zhi)行公(gong)(gong)文處理(li)各項操作(zuo)，運行準確率達100%，能(neng)有效(xiao)應對(dui)業務波峰狀況，降低工(gong)(gong)作(zuo)人員(yuan)勞(lao)動(dong)強度。中(zhong)國神華能(neng)源公(gong)(gong)司成功實現公(gong)(gong)文處理(li)智能(neng)化，為后續(xu)辦公(gong)(gong)系統全流程(cheng)自動(dong)化開展奠定了堅實基礎，標志著RPA機(ji)器人在國家能(neng)源集團協(xie)同辦公(gong)(gong)領域(yu)應用邁出(chu)重要步伐。

【責任編輯：趙藝涵】