文章來源(yuan)：國家(jia)能源(yuan)投資集團有限責(ze)任公司(si) 發布時間：2022-02-03
近(jin)日，經過開發、測試(shi)與(yu)上(shang)線運行，國(guo)家能(neng)源集團所屬中(zhong)國(guo)神華能(neng)源公司成功應用RPA機器人（Robotic Process Automation）替代人工進(jin)行公文處(chu)理(li)，實(shi)現(xian)了公文自動化流(liu)轉，標(biao)志著(zhu)公文處(chu)理(li)智能(neng)化初步實(shi)現(xian)。
中國(guo)神(shen)(shen)華(hua)能(neng)源公(gong)(gong)司是國(guo)家能(neng)源集團(tuan)唯(wei)一一家A+H股上(shang)市(shi)公(gong)(gong)司，是全球領先(xian)的以(yi)(yi)煤(mei)炭為基礎的綜(zong)合能(neng)源上(shang)市(shi)公(gong)(gong)司，資產(chan)分布廣，產(chan)業板塊多，業務種類(lei)復雜，兼具滿足上(shang)市(shi)公(gong)(gong)司合規(gui)性要求，同(tong)時其(qi)公(gong)(gong)文(wen)(wen)(wen)(wen)處(chu)(chu)理(li)(li)工(gong)(gong)(gong)作量大(da)、質量要求高。為有效降(jiang)低公(gong)(gong)文(wen)(wen)(wen)(wen)處(chu)(chu)理(li)(li)工(gong)(gong)(gong)作人(ren)員的勞(lao)動強(qiang)度，提(ti)高公(gong)(gong)文(wen)(wen)(wen)(wen)處(chu)(chu)理(li)(li)效率和(he)(he)公(gong)(gong)文(wen)(wen)(wen)(wen)準(zhun)確率，中國(guo)神(shen)(shen)華(hua)能(neng)源公(gong)(gong)司大(da)膽(dan)開拓(tuo)，銳(rui)意創新，在全面系(xi)統(tong)梳理(li)(li)文(wen)(wen)(wen)(wen)書工(gong)(gong)(gong)作內容、總(zong)結(jie)公(gong)(gong)文(wen)(wen)(wen)(wen)處(chu)(chu)理(li)(li)規(gui)律和(he)(he)特(te)點基礎上(shang)，提(ti)出辦公(gong)(gong)智能(neng)化需求，創造(zao)性探索使用(yong)RPA機(ji)器(qi)(qi)人(ren)替代人(ren)工(gong)(gong)(gong)處(chu)(chu)理(li)(li)公(gong)(gong)文(wen)(wen)(wen)(wen)。經(jing)過開發(fa)與(yu)測試，中國(guo)神(shen)(shen)華(hua)公(gong)(gong)文(wen)(wen)(wen)(wen)處(chu)(chu)理(li)(li)RPA機(ji)器(qi)(qi)人(ren)陸續完(wan)成上(shang)線及運行調試，實現(xian)了發(fa)文(wen)(wen)(wen)(wen)、收文(wen)(wen)(wen)(wen)、郵件和(he)(he)網頁(ye)(ye)收文(wen)(wen)(wen)(wen)登(deng)記(ji)及發(fa)文(wen)(wen)(wen)(wen)蓋(gai)章等的自動化處(chu)(chu)理(li)(li)。上(shang)線5個月以(yi)(yi)來，RPA機(ji)器(qi)(qi)人(ren)累計完(wan)成發(fa)文(wen)(wen)(wen)(wen)2100余(yu)條（含登(deng)記(ji)、蓋(gai)章和(he)(he)發(fa)送）、收文(wen)(wen)(wen)(wen)1600余(yu)條、郵件收文(wen)(wen)(wen)(wen)登(deng)記(ji)50余(yu)條和(he)(he)網頁(ye)(ye)收文(wen)(wen)(wen)(wen)登(deng)記(ji)150余(yu)條，節省人(ren)工(gong)(gong)(gong)時間超過500小時。
據了解，定制(zhi)化(hua)開發的RPA機(ji)(ji)器人可(ke)實現24小時全天(tian)候無間隙工(gong)作，準(zhun)確(que)及時高(gao)效(xiao)地執行公文(wen)處(chu)理各項操作，運行準(zhun)確(que)率達100%，能有效(xiao)應對業務波峰狀況(kuang)，降低工(gong)作人員勞(lao)動(dong)(dong)強度。中國神華(hua)能源公司成功實現公文(wen)處(chu)理智能化(hua)，為后(hou)續辦公系統全流(liu)程自動(dong)(dong)化(hua)開展奠定了堅實基礎(chu)，標志著RPA機(ji)(ji)器人在(zai)國家能源集團協同辦公領域應用邁(mai)出(chu)重要步伐。
【責任編輯(ji)：趙藝涵】