文(wen)章來源:中國西電集(ji)團公司 發布時(shi)間:2017-04-12
中國西(xi)電集團公司(si)(以下簡(jian)稱“西(xi)電集團”)自上世紀九十(shi)年(nian)代起開(kai)拓香港輸變電市場,經(jing)過近二十(shi)年(nian)的(de)努力,目前西(xi)電產(chan)(chan)品已(yi)經(jing)成功覆(fu)蓋了整個香港地區市場,累計為香港提供600多(duo)間隔132kV開(kai)關產(chan)(chan)品,200余臺132kV變壓(ya)器(qi)、電抗器(qi)等各類不同電壓(ya)等級的(de)產(chan)(chan)品。
香(xiang)(xiang)(xiang)港(gang)(gang)(gang)(gang)地區電(dian)(dian)(dian)(dian)網建設(she)及用電(dian)(dian)(dian)(dian)服務(wu)由中(zhong)華(hua)電(dian)(dian)(dian)(dian)力(li)有限公(gong)司(si)(si)、香(xiang)(xiang)(xiang)港(gang)(gang)(gang)(gang)電(dian)(dian)(dian)(dian)燈(deng)有限公(gong)司(si)(si)兩家(jia)企業分片負責。香(xiang)(xiang)(xiang)港(gang)(gang)(gang)(gang)因(yin)為人(ren)口(kou)密度大,電(dian)(dian)(dian)(dian)網建設(she)難度高(gao),對電(dian)(dian)(dian)(dian)力(li)設(she)備(bei)要求高(gao),一(yi)直選(xuan)用國(guo)際一(yi)流跨國(guo)公(gong)司(si)(si)設(she)備(bei)。西(xi)電(dian)(dian)(dian)(dian)集團積極爭(zheng)取香(xiang)(xiang)(xiang)港(gang)(gang)(gang)(gang)市(shi)場份額,從1998年起為中(zhong)華(hua)電(dian)(dian)(dian)(dian)力(li)有限公(gong)司(si)(si)提供(gong)開關、變(bian)(bian)壓(ya)器等輸變(bian)(bian)電(dian)(dian)(dian)(dian)設(she)備(bei);從2011年開始為香(xiang)(xiang)(xiang)港(gang)(gang)(gang)(gang)電(dian)(dian)(dian)(dian)燈(deng)有限公(gong)司(si)(si)提供(gong)電(dian)(dian)(dian)(dian)力(li)設(she)備(bei),目(mu)前西(xi)電(dian)(dian)(dian)(dian)輸變(bian)(bian)電(dian)(dian)(dian)(dian)設(she)備(bei)供(gong)貨量,特別(bie)是(shi)132kV電(dian)(dian)(dian)(dian)壓(ya)等級的開關、變(bian)(bian)壓(ya)器產品(pin)在近十年來占香(xiang)(xiang)(xiang)港(gang)(gang)(gang)(gang)中(zhong)華(hua)電(dian)(dian)(dian)(dian)力(li)市(shi)場的99%,約占香(xiang)(xiang)(xiang)港(gang)(gang)(gang)(gang)整體市(shi)場的70%。
西(xi)電(dian)(dian)(dian)集團(tuan)依據香港(gang)(gang)市場需求不(bu)斷(duan)提升(sheng)產(chan)(chan)品質量(liang)、拓展(zhan)(zhan)增值(zhi)服(fu)務(wu)(wu),客戶(hu)的滿意度不(bu)斷(duan)提升(sheng),在不(bu)斷(duan)合作(zuo)中(zhong)探索出了(le)(le)互利共贏的市場開拓新模式。一是(shi)(shi)協同客戶(hu)發(fa)展(zhan)(zhan),優化(hua)項(xiang)(xiang)(xiang)(xiang)目(mu)執(zhi)行模式。西(xi)電(dian)(dian)(dian)與(yu)(yu)中(zhong)華(hua)(hua)電(dian)(dian)(dian)力(li)采取CIPT(協作(zuo)性項(xiang)(xiang)(xiang)(xiang)目(mu)組(zu))管(guan)理模式,以利益共享、風(feng)險共擔為基礎,設(she)(she)(she)備(bei)(bei)供(gong)應、建(jian)設(she)(she)(she)施(shi)工(gong)(gong)與(yu)(yu)業(ye)務(wu)(wu)三方實現(xian)設(she)(she)(she)計、施(shi)工(gong)(gong)、安(an)裝(zhuang)、調試三方聯動,達成(cheng)(cheng)良好的合作(zuo)伙伴關系(xi),保證了(le)(le)項(xiang)(xiang)(xiang)(xiang)目(mu)施(shi)工(gong)(gong)質量(liang)。二是(shi)(shi)聚(ju)焦客戶(hu)需求,拓展(zhan)(zhan)增值(zhi)服(fu)務(wu)(wu)。西(xi)電(dian)(dian)(dian)積(ji)極(ji)(ji)為客戶(hu)提供(gong)項(xiang)(xiang)(xiang)(xiang)目(mu)規(gui)劃技術(shu)支持、設(she)(she)(she)備(bei)(bei)系(xi)統運維(wei)、青年工(gong)(gong)程師到(dao)西(xi)電(dian)(dian)(dian)工(gong)(gong)廠(chang)培訓學習等服(fu)務(wu)(wu)。三是(shi)(shi)專注客戶(hu)服(fu)務(wu)(wu),建(jian)設(she)(she)(she)緊(jin)急(ji)響應機制(zhi)。西(xi)電(dian)(dian)(dian)集團(tuan)成(cheng)(cheng)立(li)項(xiang)(xiang)(xiang)(xiang)目(mu)團(tuan)隊,建(jian)設(she)(she)(she)客戶(hu)需求緊(jin)急(ji)響應機制(zhi),積(ji)極(ji)(ji)協助(zhu)客戶(hu)解(jie)決突發(fa)事(shi)件,確保電(dian)(dian)(dian)力(li)供(gong)應穩定。2013年,中(zhong)華(hua)(hua)電(dian)(dian)(dian)力(li)一臺(tai)其他廠(chang)家提供(gong)的變壓器突發(fa)故(gu)障(zhang)而且(qie)沒有備(bei)(bei)用設(she)(she)(she)備(bei)(bei),西(xi)電(dian)(dian)(dian)集團(tuan)急(ji)用戶(hu)之所急(ji),通過(guo)內部協調,僅僅用三個(ge)月(yue)時間就(jiu)為中(zhong)華(hua)(hua)電(dian)(dian)(dian)力(li)提供(gong)了(le)(le)一臺(tai)八個(ge)月(yue)生產(chan)(chan)周(zhou)期(qi)的變壓器,成(cheng)(cheng)功替換(huan)了(le)(le)故(gu)障(zhang)產(chan)(chan)品。四是(shi)(shi)積(ji)極(ji)(ji)參(can)與(yu)(yu)客戶(hu)安(an)全、健(jian)康(kang)、環保等競(jing)賽(sai)活動,強化(hua)安(an)全理念。先后榮獲“中(zhong)華(hua)(hua)電(dian)(dian)(dian)力(li)荔枝(zhi)角 400kV GIS 項(xiang)(xiang)(xiang)(xiang)目(mu)零工(gong)(gong)傷事(shi)故(gu)獎(jiang)(jiang)”、“中(zhong)華(hua)(hua)電(dian)(dian)(dian)力(li)安(an)全大家庭活動金(jin)獎(jiang)(jiang),最有效執(zhi)行獎(jiang)(jiang)”、“香港(gang)(gang)發(fa)展(zhan)(zhan)局(ju)及建(jian)造業(ye)議會頒發(fa)零意外(wai)大使獎(jiang)(jiang)”、“香港(gang)(gang)電(dian)(dian)(dian)燈公司職安(an)健(jian)環保突出表現(xian)獎(jiang)(jiang)”等獎(jiang)(jiang)項(xiang)(xiang)(xiang)(xiang)。
與(yu)(yu)此同時(shi),西電(dian)與(yu)(yu)香港(gang)兩家公(gong)司不斷加(jia)大高層(ceng)互訪(fang)力度(du),通過(guo)邀(yao)請中(zhong)(zhong)華電(dian)力及香港(gang)電(dian)燈(deng)集(ji)團管理(li)層(ceng)訪(fang)問西電(dian),西電(dian)管理(li)層(ceng)定期走訪(fang)客(ke)(ke)戶,不斷加(jia)深雙(shuang)方的(de)(de)互信(xin)。近期,西電(dian)集(ji)團總經(jing)理(li)張雅林專程赴港(gang)拜訪(fang)香港(gang)中(zhong)(zhong)華電(dian)力、香港(gang)電(dian)燈(deng)公(gong)司高層(ceng),了解客(ke)(ke)戶需(xu)求,介紹西電(dian)新產(chan)品研發及產(chan)業(ye)發展情況,就未來合(he)作開拓“一帶一路”市場,加(jia)大海外業(ye)務合(he)作力度(du)進(jin)行了深入探討,進(jin)一步加(jia)深了雙(shuang)方的(de)(de)合(he)作伙伴關系。