文章來(lai)源：國家電(dian)網公司 發(fa)布時(shi)間：2009-04-14
4月10日上午(wu)，北京朝陽供電(dian)(dian)(dian)(dian)公(gong)司客戶服(fu)(fu)務中心(xin)正(zheng)式(shi)掛牌(pai)，成為“國(guo)家(jia)電(dian)(dian)(dian)(dian)網(wang)(wang)公(gong)司奧(ao)(ao)(ao)運(yun)安(an)全供電(dian)(dian)(dian)(dian)和優質服(fu)(fu)務定(ding)點營業場(chang)所(suo)”。這是國(guo)家(jia)電(dian)(dian)(dian)(dian)網(wang)(wang)公(gong)司在經(jing)營區域內奧(ao)(ao)(ao)運(yun)主（協）辦城市設立的18個奧(ao)(ao)(ao)運(yun)定(ding)點服(fu)(fu)務場(chang)所(suo)之一(yi)。國(guo)家(jia)電(dian)(dian)(dian)(dian)網(wang)(wang)“金(jin)(jin)牌(pai)服(fu)(fu)務迎奧(ao)(ao)(ao)運(yun)”活動啟(qi)動儀(yi)式(shi)同(tong)時舉行，活動主題為“保(bao)奧(ao)(ao)(ao)運(yun)供電(dian)(dian)(dian)(dian) 創金(jin)(jin)牌(pai)服(fu)(fu)務”。國(guo)家(jia)電(dian)(dian)(dian)(dian)網(wang)(wang)黨組(zu)成員、副(fu)總經(jing)理(li)陳進行出(chu)席啟(qi)動儀(yi)式(shi)并講(jiang)話，國(guo)務院國(guo)資委、國(guo)家(jia)電(dian)(dian)(dian)(dian)監(jian)會、首都文明辦有(you)關部門領(ling)導(dao)出(chu)席了啟(qi)動儀(yi)式(shi)。
據悉，為推動(dong)中(zhong)(zhong)央企業更(geng)好地開(kai)展迎(ying)接奧(ao)運(yun)的服務(wu)工(gong)作(zuo)(zuo)，國(guo)(guo)務(wu)院國(guo)(guo)資(zi)委會同有(you)關(guan)部委，在13家(jia)中(zhong)(zhong)央企業開(kai)展主題為“打造責任央企，實現更(geng)快(kuai)、更(geng)高、更(geng)強”的“金牌服務(wu)迎(ying)奧(ao)運(yun)”活(huo)動(dong)。公(gong)司積極響(xiang)應號召，深入(ru)貫徹(che)活(huo)動(dong)要求，全(quan)面部署公(gong)司奧(ao)運(yun)安全(quan)供電和優(you)質服務(wu)工(gong)作(zuo)(zuo)。在啟動(dong)儀式(shi)上，國(guo)(guo)家(jia)電網發布了《國(guo)(guo)家(jia)電網公(gong)司“金牌服務(wu)迎(ying)奧(ao)運(yun)”行動(dong)計劃》，明確(que)了活(huo)動(dong)主要任務(wu)、保(bao)障措施(shi)和具體安排(pai)。
在(zai)朝陽供電(dian)(dian)公(gong)(gong)司客戶服(fu)務(wu)(wu)(wu)中(zhong)(zhong)心(xin)，大(da)廳內專門設有(you)中(zhong)(zhong)英雙語服(fu)務(wu)(wu)(wu)窗口，卡(ka)式電(dian)(dian)表使用說明等用電(dian)(dian)服(fu)務(wu)(wu)(wu)宣傳資料(liao)也(ye)有(you)中(zhong)(zhong)文(wen)和(he)英文(wen)兩個(ge)版(ban)本。據了解，奧運會開幕前，北(bei)(bei)京將再建500個(ge)售(shou)電(dian)(dian)網點(dian)，使全(quan)市售(shou)電(dian)(dian)網點(dian)總數超(chao)過(guo)5000個(ge)。在(zai)小(xiao)區內設置(zhi)的(de)售(shou)電(dian)(dian)網點(dian)將提(ti)供自(zi)助服(fu)務(wu)(wu)(wu)。奧運會期間，北(bei)(bei)京市電(dian)(dian)力公(gong)(gong)司將在(zai)全(quan)市18個(ge)區縣推出24小(xiao)時應急(ji)送電(dian)(dian)卡(ka)服(fu)務(wu)(wu)(wu)。這些都是按照國家電(dian)(dian)網公(gong)(gong)司整體(ti)部署(shu)，為(wei)奧運會推出的(de)特色服(fu)務(wu)(wu)(wu)。
活(huo)動(dong)期(qi)間(jian)，國家(jia)電(dian)(dian)(dian)(dian)(dian)網(wang)實施奧(ao)運(yun)供電(dian)(dian)(dian)(dian)(dian)安全(quan)(quan)和(he)(he)服務專(zhuan)項行動(dong)計(ji)劃，包括高(gao)質(zhi)量完成(cheng)奧(ao)運(yun)供電(dian)(dian)(dian)(dian)(dian)工程建設，高(gao)標準提供奧(ao)運(yun)供電(dian)(dian)(dian)(dian)(dian)安全(quan)(quan)保障，高(gao)水平做好奧(ao)運(yun)用電(dian)(dian)(dian)(dian)(dian)安全(quan)(quan)服務，突出奧(ao)運(yun)特點，為奧(ao)運(yun)提供供電(dian)(dian)(dian)(dian)(dian)特色(se)服務等；同時進一步夯實服務基礎，豐(feng)富(fu)服務內涵，加強電(dian)(dian)(dian)(dian)(dian)網(wang)建設和(he)(he)運(yun)營(ying)管理，不斷提升供電(dian)(dian)(dian)(dian)(dian)能力和(he)(he)質(zhi)量。
據悉，國家(jia)電(dian)網(wang)“金牌服(fu)務迎奧(ao)運”活(huo)動分三個階(jie)(jie)段：4月初為全(quan)面啟動階(jie)(jie)段，國家(jia)電(dian)網(wang)系(xi)統(tong)各單位(wei)全(quan)面啟動活(huo)動計劃(hua)；活(huo)動啟動后(hou)至11月份(fen)為全(quan)面實(shi)施階(jie)(jie)段，公司將統(tong)一(yi)舉辦奧(ao)運電(dian)力安(an)全(quan)和服(fu)務宣傳、“服(fu)務之星”勞動競賽、奧(ao)運聯合應(ying)急(ji)演練等(deng)大型活(huo)動；12月份(fen)為總結表彰階(jie)(jie)段。
為保障“金(jin)牌服(fu)務(wu)迎奧運(yun)”活(huo)(huo)動的(de)(de)有效開展，國(guo)家電網(wang)確定公司電力市場建設及優(you)質(zhi)服(fu)務(wu)領導(dao)小組(zu)為活(huo)(huo)動領導(dao)機構，負責(ze)活(huo)(huo)動的(de)(de)統籌策(ce)(ce)劃(hua)和監督(du)落(luo)實，各網(wang)省公司成立(li)(li)相應(ying)的(de)(de)活(huo)(huo)動組(zu)織領導(dao)機構。國(guo)家電網(wang)要(yao)求各單位深刻認識“金(jin)牌服(fu)務(wu)迎奧運(yun)”活(huo)(huo)動的(de)(de)重(zhong)要(yao)意義，加強組(zu)織領導(dao)，建立(li)(li)全(quan)員參與、分(fen)級負責(ze)的(de)(de)整體協同運(yun)作機制(zhi)，加強活(huo)(huo)動全(quan)程跟(gen)蹤和監督(du)考核，確保活(huo)(huo)動取得實效。各單位要(yao)按照公司行動計劃(hua)，結合(he)實際(ji)精心策(ce)(ce)劃(hua)，制(zhi)定具體實施方案，展示各地優(you)質(zhi)服(fu)務(wu)的(de)(de)特色，爭創佳(jia)績。