文(wen)章來源：國家電網公(gong)司 發布(bu)時間：2010-06-26
6月23日，國家(jia)電(dian)網公(gong)司優質(zhi)服務(wu)電(dian)視(shi)電(dian)話會議在京召開(kai)，部署開(kai)展“迎祖國60華(hua)誕，展供(gong)電(dian)服務(wu)風采(cai)”主題活動，推動國家(jia)電(dian)網優質(zhi)服務(wu)工作進入新階段(duan)，將服務(wu)水平提升到(dao)新高度。
國家電網(wang)高(gao)(gao)度(du)重視優質服(fu)(fu)務(wu)工作，將(jiang)其提(ti)升到公司發(fa)展(zhan)戰略的高(gao)(gao)度(du)，不(bu)斷創新服(fu)(fu)務(wu)手(shou)段(duan)，持(chi)續提(ti)高(gao)(gao)服(fu)(fu)務(wu)能力和服(fu)(fu)務(wu)品(pin)質。對照科學發(fa)展(zhan)觀的要求，國家電網(wang)優質服(fu)(fu)務(wu)工作還存在一些(xie)問題，需要及時采取(qu)措施，認(ren)真解決，營造和諧的供(gong)用電環境。
“迎(ying)祖國(guo)(guo)(guo)60華誕，展(zhan)供(gong)(gong)電(dian)服務風采”主(zhu)題(ti)(ti)活動(dong)是(shi)國(guo)(guo)(guo)家(jia)(jia)電(dian)網(wang)為(wei)(wei)國(guo)(guo)(guo)慶獻(xian)禮(li)系列活動(dong)的重(zhong)(zhong)要組(zu)成部(bu)分，是(shi)國(guo)(guo)(guo)家(jia)(jia)電(dian)網(wang)公司(si)黨組(zu)根(gen)據發(fa)展(zhan)面臨的新形勢，立足(zu)當前、著眼長遠(yuan)作(zuo)出的重(zhong)(zhong)要部(bu)署。其(qi)總體思路是(shi)以科學(xue)發(fa)展(zhan)觀為(wei)(wei)指導，緊(jin)緊(jin)圍繞“一(yi)強三優(you)”現代公司(si)戰略目標，以服務新中(zhong)國(guo)(guo)(guo)成立60周年(nian)大慶為(wei)(wei)重(zhong)(zhong)點(dian)，通(tong)過開展(zhan)系列活動(dong)，創新服務方式、完(wan)善服務標準、規(gui)范(fan)服務行為(wei)(wei)，為(wei)(wei)客戶提供(gong)(gong)優(you)質、方便、規(gui)范(fan)、真誠的供(gong)(gong)電(dian)服務，全面展(zhan)示國(guo)(guo)(guo)家(jia)(jia)電(dian)網(wang)供(gong)(gong)電(dian)服務風采，提升“國(guo)(guo)(guo)家(jia)(jia)電(dian)網(wang)”品牌形象，促進(jin)供(gong)(gong)用電(dian)和諧。會(hui)議要求(qiu)國(guo)(guo)(guo)家(jia)(jia)電(dian)網(wang)公司(si)各部(bu)門、各單位和廣大干(gan)部(bu)員工把思想(xiang)和行動(dong)統一(yi)到國(guo)(guo)(guo)家(jia)(jia)電(dian)網(wang)公司(si)黨組(zu)的決策部(bu)署上來，準確(que)把握主(zhu)題(ti)(ti)活動(dong)的目標和重(zhong)(zhong)點(dian)，高度(du)重(zhong)(zhong)視，周密部(bu)署，狠抓落實，確(que)保實效。
據了解，主(zhu)題活動中，國家(jia)電(dian)(dian)(dian)網(wang)將超前制定(ding)國慶(qing)期間供(gong)電(dian)(dian)(dian)保障方案(an)，落實電(dian)(dian)(dian)網(wang)安(an)(an)全(quan)(quan)運行(xing)措施，開(kai)展(zhan)(zhan)重(zhong)要(yao)客戶(hu)及場(chang)所用電(dian)(dian)(dian)安(an)(an)全(quan)(quan)檢查及隱患排查治理，制定(ding)完(wan)善的(de)事故預(yu)防措施和供(gong)電(dian)(dian)(dian)保障應(ying)急(ji)預(yu)案(an)；加(jia)強(qiang)負荷預(yu)測，認真(zhen)制有序(xu)用電(dian)(dian)(dian)方案(an)，完(wan)善需求側管理措施，保證電(dian)(dian)(dian)力有序(xu)供(gong)應(ying)。據有關人員介紹(shao)，國家(jia)電(dian)(dian)(dian)網(wang)還將建立電(dian)(dian)(dian)力安(an)(an)全(quan)(quan)服務(wu)運行(xing)團隊，健全(quan)(quan)服務(wu)聯(lian)系制度(du)，開(kai)展(zhan)(zhan)用電(dian)(dian)(dian)安(an)(an)全(quan)(quan)專項培訓，并(bing)組織開(kai)展(zhan)(zhan)國慶(qing)保電(dian)(dian)(dian)應(ying)急(ji)演練(lian)，提高應(ying)急(ji)處置能力，確保慶(qing)典活動以及重(zhong)要(yao)客戶(hu)、重(zhong)要(yao)場(chang)所供(gong)電(dian)(dian)(dian)萬無一(yi)失。
會議(yi)宣讀(du)了國(guo)(guo)務院國(guo)(guo)資(zi)委關于對(dui)2008年“金牌服務迎奧運”活動(dong)先(xian)(xian)(xian)進集體、先(xian)(xian)(xian)進個(ge)人的表彰(zhang)(zhang)決定。在國(guo)(guo)資(zi)委等六部委的總(zong)結表彰(zhang)(zhang)中(zhong)，國(guo)(guo)家(jia)電網公司系統(tong)30個(ge)單位(wei)榮獲(huo)先(xian)(xian)(xian)進集體稱(cheng)號(hao)(hao)、35名員工榮獲(huo)先(xian)(xian)(xian)進個(ge)人榮譽稱(cheng)號(hao)(hao)，占(zhan)到總(zong)表彰(zhang)(zhang)比例(li)的20%，獲(huo)獎(jiang)數量在參與活動(dong)的13家(jia)中(zhong)央企業中(zhong)居首位(wei)。