文章來(lai)源：中國(guo)聯(lian)合(he)網絡(luo)通信集團有(you)限公(gong)司 發布時間(jian)：2012-07-25
7月23日晚20點左右，溫州動車追尾事故發生后，浙江聯通迅速啟動通信保障應急預案，緊急開通事故點周圍基站的半速率功能，并派出通信搶修車，同時開通并公布了尋親熱線。
7月23日晚21點，浙江聯通溫州分公司迅速啟動通信保障應急預案，緊急調配人員進行網管側的指標監控，并立即趕赴事故現場進行基站巡視，連夜提供發電設備以防停站，并緊急開通2G網絡半速率。應急通信車迅速啟動到位，并臨時調整網絡切換策略，開通高鐵專網與溫州大網切換策略，及開通應急通信車的第二載波確保通信暢通。
浙(zhe)江(jiang)(jiang)(jiang)聯(lian)(lian)通(tong)(tong)(tong)也緊急(ji)開(kai)通(tong)(tong)(tong)尋(xun)親服(fu)務，所有用(yong)戶均可撥打(da)116114轉(zhuan)人工進行相關信(xin)(xin)息(xi)(xi)的查(cha)詢。浙(zhe)江(jiang)(jiang)(jiang)聯(lian)(lian)通(tong)(tong)(tong)信(xin)(xin)息(xi)(xi)導航(hang)中心在(zai)7月23日早上5點開(kai)始省市聯(lian)(lian)動(dong)，布(bu)置語音及(ji)微波尋(xun)親工作，浙(zhe)江(jiang)(jiang)(jiang)聯(lian)(lian)通(tong)(tong)(tong)溫(wen)州分(fen)公司積極與當地官方媒體溫(wen)州網聯(lian)(lian)系(xi)，浙(zhe)江(jiang)(jiang)(jiang)聯(lian)(lian)通(tong)(tong)(tong)市場部和浙(zhe)江(jiang)(jiang)(jiang)交通(tong)(tong)(tong)之聲等(deng)媒體聯(lian)(lian)絡(luo)，建立起(qi)立體信(xin)(xin)息(xi)(xi)發布(bu)平臺。在(zai)第(di)一時(shi)間開(kai)通(tong)(tong)(tong)了'116114尋(xun)親熱(re)線'，通(tong)(tong)(tong)過官方微博(bo)及(ji)時(shi)發布(bu)尋(xun)親信(xin)(xin)息(xi)(xi)及(ji)應急(ji)處置動(dong)態信(xin)(xin)息(xi)(xi)。尋(xun)親記錄9人，相關內容在(zai)24小時(shi)內被(bei)新浪網、通(tong)(tong)(tong)信(xin)(xin)產業報(bao)等(deng)各大(da)媒體和省市聯(lian)(lian)通(tong)(tong)(tong)轉(zhuan)發近2100次(ci)。同(tong)時(shi)，浙(zhe)江(jiang)(jiang)(jiang)聯(lian)(lian)通(tong)(tong)(tong)已在(zai)新浪開(kai)通(tong)(tong)(tong)微博(bo)：浙(zhe)江(jiang)(jiang)(jiang)聯(lian)(lian)通(tong)(tong)(tong)116114(//weibo.com/2118089040)，及(ji)時(shi)更新相關信(xin)(xin)息(xi)(xi)。