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　　為了給“兩會”代表委員提供良好的信息通信服務，陜西聯通提前進行了全方位部署，在全省啟動了“兩會”保障工作。

　　一(yi)(yi)是(shi)(shi)(shi)(shi)(shi)加(jia)強對(dui)(dui)“兩會”通(tong)信(xin)(xin)(xin)(xin)(xin)(xin)保(bao)障(zhang)(zhang)(zhang)工(gong)(gong)(gong)作(zuo)(zuo)的組織領(ling)導，層層落實(shi)責任，細化保(bao)障(zhang)(zhang)(zhang)措施(shi)，全力(li)做好網(wang)(wang)絡運(yun)行(xing)(xing)安全、應(ying)急(ji)(ji)通(tong)信(xin)(xin)(xin)(xin)(xin)(xin)、互(hu)聯互(hu)通(tong)和(he)(he)(he)(he)服務質量管(guan)理(li)(li)等(deng)(deng)工(gong)(gong)(gong)作(zuo)(zuo)。二(er)是(shi)(shi)(shi)(shi)(shi)加(jia)強網(wang)(wang)絡監(jian)控(kong)，對(dui)(dui)國內長途電(dian)話網(wang)(wang)、本地固定電(dian)話網(wang)(wang)、移動(dong)通(tong)信(xin)(xin)(xin)(xin)(xin)(xin)網(wang)(wang)、骨干(gan)互(hu)聯網(wang)(wang)等(deng)(deng)重(zhong)點網(wang)(wang)絡、設備(bei)、線(xian)路(lu)加(jia)強監(jian)測(ce)和(he)(he)(he)(he)巡查，及(ji)(ji)(ji)(ji)時(shi)(shi)(shi)(shi)排查隱患(huan)(huan)。對(dui)(dui)重(zhong)要通(tong)信(xin)(xin)(xin)(xin)(xin)(xin)設備(bei)和(he)(he)(he)(he)線(xian)路(lu)確保(bao)責任落實(shi)到人。三是(shi)(shi)(shi)(shi)(shi)落實(shi)通(tong)信(xin)(xin)(xin)(xin)(xin)(xin)施(shi)工(gong)(gong)(gong)過程中的“三盯”工(gong)(gong)(gong)作(zuo)(zuo)，加(jia)強對(dui)(dui)通(tong)信(xin)(xin)(xin)(xin)(xin)(xin)干(gan)線(xian)和(he)(he)(he)(he)樞紐等(deng)(deng)要害部(bu)位的“四防(fang)(fang)”（防(fang)(fang)爆炸、防(fang)(fang)火(huo)災、防(fang)(fang)破壞、防(fang)(fang)盜竊(qie)）工(gong)(gong)(gong)作(zuo)(zuo)，消除(chu)各類隱患(huan)(huan)，嚴格落實(shi)通(tong)信(xin)(xin)(xin)(xin)(xin)(xin)機(ji)房出入管(guan)理(li)(li)等(deng)(deng)安全制度(du)。四是(shi)(shi)(shi)(shi)(shi)落實(shi)專人，做好黨政專網(wang)(wang)和(he)(he)(he)(he)電(dian)力(li)、民航、鐵路(lu)等(deng)(deng)重(zhong)要部(bu)門電(dian)路(lu)及(ji)(ji)(ji)(ji)通(tong)信(xin)(xin)(xin)(xin)(xin)(xin)傳(chuan)輸線(xian)路(lu)保(bao)障(zhang)(zhang)(zhang)工(gong)(gong)(gong)作(zuo)(zuo)。五是(shi)(shi)(shi)(shi)(shi)加(jia)強應(ying)急(ji)(ji)保(bao)障(zhang)(zhang)(zhang)工(gong)(gong)(gong)作(zuo)(zuo)，及(ji)(ji)(ji)(ji)時(shi)(shi)(shi)(shi)修訂完善應(ying)急(ji)(ji)預(yu)案，做好應(ying)急(ji)(ji)演練、應(ying)急(ji)(ji)通(tong)信(xin)(xin)(xin)(xin)(xin)(xin)設備(bei)檢(jian)修和(he)(he)(he)(he)備(bei)品(pin)備(bei)件儲備(bei)工(gong)(gong)(gong)作(zuo)(zuo)，遇(yu)到重(zhong)大突發事件，立即(ji)啟動(dong)應(ying)急(ji)(ji)預(yu)案，快(kuai)速響應(ying)。六(liu)是(shi)(shi)(shi)(shi)(shi)落實(shi)網(wang)(wang)絡信(xin)(xin)(xin)(xin)(xin)(xin)息(xi)安全管(guan)理(li)(li)，加(jia)強監(jian)測(ce)和(he)(he)(he)(he)預(yu)警，積極做好對(dui)(dui)木馬(ma)、僵尸等(deng)(deng)病毒的清理(li)(li)及(ji)(ji)(ji)(ji)防(fang)(fang)范工(gong)(gong)(gong)作(zuo)(zuo)。七是(shi)(shi)(shi)(shi)(shi)加(jia)強用戶端網(wang)(wang)絡、設備(bei)保(bao)障(zhang)(zhang)(zhang)工(gong)(gong)(gong)作(zuo)(zuo)，及(ji)(ji)(ji)(ji)時(shi)(shi)(shi)(shi)受理(li)(li)、解決(jue)用戶投訴，保(bao)證用戶能(neng)夠正常運(yun)用網(wang)(wang)絡、終端等(deng)(deng)收聽收看(kan)“兩會”節目、瀏(liu)覽“兩會”信(xin)(xin)(xin)(xin)(xin)(xin)息(xi)、關注“兩會”動(dong)態(tai)。八是(shi)(shi)(shi)(shi)(shi)加(jia)強通(tong)信(xin)(xin)(xin)(xin)(xin)(xin)值(zhi)班工(gong)(gong)(gong)作(zuo)(zuo)，執行(xing)(xing)7×24小時(shi)(shi)(shi)(shi)值(zhi)班制度(du)和(he)(he)(he)(he)領(ling)導帶班制度(du)，每日通(tong)報(bao)網(wang)(wang)絡運(yun)行(xing)(xing)情(qing)況，一(yi)(yi)旦出現電(dian)信(xin)(xin)(xin)(xin)(xin)(xin)網(wang)(wang)絡運(yun)行(xing)(xing)事故(gu)和(he)(he)(he)(he)突發事件，第(di)一(yi)(yi)時(shi)(shi)(shi)(shi)間準確報(bao)告，做好處置工(gong)(gong)(gong)作(zuo)(zuo)。